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Hotel • Reports

Hotel reports and KPIs: what to measure and why it matters

A hotel that doesn't measure cannot improve. Hotel KPIs (Key Performance Indicators) tell you whether your hotel is growing, stagnating or losing ground to competitors. With 5 weekly reports, you have all the data for rate, marketing and operational decisions.

Essential KPIs for any hotel

Core hotel KPIs and their meaning

KPIWhat it measuresIndicative benchmark
Occupancy (%)Rooms sold / available60-75% annual average
ADR (RON/night)Average rate per room soldDepends on category and market
RevPAR (RON/night)Revenue per available roomADR × Occupancy
GOPPARGross operating profit per available roomTotal profitability indicator

Recommended weekly reports

  • Occupancy report by room type: which categories sell well and which stayed empty.
  • Booking source report: Booking.com vs. direct vs. Expedia — where you pay the most commission.
  • Revenue per period report: comparison with the same period last year.
  • Forecast report: how many bookings you already have for upcoming weeks vs. a year ago.
  • Daily pickup report: how many bookings you received yesterday vs. the 7-day average.

How 4Hotel helps

4Hotel calculates occupancy, room nights sold, revenue, ADR, RevPAR and revenue by booking source and room type for any chosen period, plus today's arrivals, departures and in-house guests. Forecast reports and year-over-year comparisons are not calculated by 4Hotel — you can build them by comparing periods manually.

See also