Hotel management software for guesthouses and hotels

  • Room calendarAvailability is tracked per room type, and a booking that would oversell a type is refused.
  • Channel registerNote which reservations came from Booking.com, Airbnb, Expedia or direct, and what each channel costs in commission.
  • Restaurant on the guest billRestaurant orders land on the guest's bill and are settled when the guest checks out.
  • Reports and pricing rulesOccupancy, ADR and RevPAR by period, channel and room type, plus rate rules for season, weekday or occupancy.
6reservation statuses5board types per rate planCSVtourist register export
Several properties per account on the Premium planTourist register and guest records included
4b2b ecosystem

Sales channels, guest payments and the 4b2b ecosystem

One place for your channel register, the guest bill that carries each guest's charges and receipts, and the optional ties to 4b2b ecosystem products. OTAs are not synchronised live: you log channels by hand or load them through an import.

4b2b ecosystem
4invoices4softcrm4notify

4b2b ecosystem — optional extras

Nothing from the wider 4b2b ecosystem is active until you ask for it. Invoicing in 4invoices.net, which is the route to electronic invoicing, is enabled separately and can issue the invoice when the guest bill is closed. The CRM in 4softcrm.net and SMS or WhatsApp messaging in 4notify.net are also separate switches inside the same 4b2b account.

4HotelHOTEL MGMTHUB
Sales channels
Booking.comAirbnbExpediaWalk-in and directCommission %

Sales channels — Booking.com, Airbnb, Expedia and direct

Each channel is recorded with its commission as a percentage, either by hand or through an import. A reservation that arrives from an OTA is keyed into 4Hotel under that channel. Booking.com, Airbnb and Expedia are not connected automatically.

Payments
Cash deskCard paymentWire transferRestaurant tab

Guest bill — charges and collections

The guest bill gathers the stay, restaurant orders and any other charges, and you log what the guest pays yourself, in cash, by card or by bank transfer. 4Hotel does not process payments, and the guest bill closes at check-out.

A shared board for room status, and one guest bill per booking

Reception and housekeeping look at the same board, where every room is marked clean, to clean or occupied. When a guest checks out, the room drops to cleaning, a housekeeping task is generated and the guest bill is closed. Each booking carries its own guest bill, with the accommodation charge, the restaurant orders passed through the POS and the payments logged against it.

Included in the front-desk and housekeeping modules.

Shared room board
Guest bill for each booking
4Hotel

Six kinds of accommodation, one system

Whether you run a guesthouse, a boutique hotel, a resort or a set of tourist apartments, reservations, reception, housekeeping, the restaurant and reporting share the same data.

Boutique hotels

Reception handles everything from one screen: bookings by room type, arrivals and departures, and a guest profile holding the ID document, citizenship and the company to invoice. Each booking remembers where it came from.

Reports split bookings and revenue by source and room type, while the channel report adds up the commission owed to each sales channel.

Hotel groups

Several properties share one account on the Premium plan, each with its own room types, rate plans and pricing rules. Occupancy, ADR and RevPAR can be pulled for whatever period you pick.

Pricing rules raise or lower a rate by a percentage or a fixed amount depending on occupancy, days until arrival, weekday or season. They follow the rules you define; there is no pricing algorithm behind them.

Pensions and guesthouses

Set up rooms, room types and rate plans with a board type, a minimum stay and a cancellation policy. Each check-in creates a tourist register entry, and the register exports as a CSV file with a flag for the police registration and the number of the announcement form.

Bookings from Booking.com or Airbnb are keyed in under their channel, since an automatic API link to the OTAs does not exist yet. Invoicing through 4invoices.net is optional and off by default.

Tourist apartments

The availability calendar works per room type and checks stock whenever a new booking is added, so a reservation entered in the system cannot oversell a type. Units spread across different properties are managed in a single account on the Premium plan.

Reports show occupancy, room-nights sold and revenue for a period, and seasonal or weekday pricing rules help you adjust rates.

Resorts and spas

Rate plans cover room only, bed and breakfast, half board, full board and all inclusive. Restaurant orders are charged to the guest bill next to other consumption and payments, and the guest bill is closed when the guest leaves.

On check-out the room goes to cleaning and a housekeeping task appears. A status board shows housekeeping whether each room is clean, to clean or occupied, and reception sees the identical state.

Business hotels

The guest profile stores the company to be invoiced, and the guest bill records consumption and receipts (cash, card, bank transfer) typed in manually. Invoicing through 4invoices.net is optional and off by default; the invoice is issued when the guest bill closes.

Arrivals and departures for the day, in-house guests and revenue by source and room type appear in reports for the period you choose.

Direct answers

Hotel software questions, answered briefly, with the steps and the limits

Each page starts from a question a guesthouse owner or hotel manager asks, and the short answer comes first. Worked examples show how a figure or a choice is made.

Comparisons with products on the market

What each vendor publishes on its official pages, the date we read them, and what cannot be compared without a quote.

Questions

Frequently asked questions

Quick answers to the most common questions about the 4Hotel hotel management platform.

What do I need to set up to work in 4Hotel?

Create your account, add the property, room types and rooms, then your rate plans. After that you can enter bookings in the calendar, check guests in and out and track rooms in housekeeping.

Does it connect automatically to Booking.com and Expedia?

No, an automatic (API) connection to OTAs is not available yet. In 4Hotel you keep a register of your sales channels (Booking.com, Airbnb, Expedia, direct) with each commission and see bookings, revenue and commission per channel. The channel register is included from the Plus plan. OTA extranet availability is updated manually, and bookings received there are entered in 4Hotel, which blocks double bookings per room type.

Can I manage the hotel restaurant and bar?

Yes. The restaurant module manages orders, the menu and posts consumption to the guest's bill for settlement at check-out.

How are invoicing and accounting handled?

4Hotel is part of the 4b2b ecosystem. Invoicing is done in 4invoices.net, the ecosystem's invoicing product (e-Factura where it applies), and accounting in 4conta.ro. They are separate products you can use in the same 4b2b account.

Does it work for guesthouses and tourist apartments?

Yes. You work with room types and rooms, so it fits hotels, guesthouses, B&Bs, tourist apartments and villas. Managing several properties in one account is available on the Premium plan.

Partners · Hotels and guesthouses

Referral partners

Recommend 4Hotel to hotel and guesthouse owners and to tourism consultants, and earn a recurring commission when they subscribe with your code

  1. 1Open a partner accountRegister as a partner and get your personal affiliate code.
  2. 2Pass the code onEach property you refer signs up for a subscription using your code.
  3. 3Collect the commissionA commission arrives on a recurring basis from the payments of the clients who signed up with your code.
YouRecurring commissionevery month

The properties you refer