Your hotel, inside the 4b2b ecosystem

Invoices, proformas and Romanian e-Factura, on the same 4b2b account

A separate invoicing product in the 4b2b ecosystem. You issue invoices for stays and services in 4invoices.net, and documents are submitted to ANAF e-Factura. Stay details are filled in the invoicing product: 4Hotel does not issue the invoice automatically at check-out.

• Invoices and proformas

  Issue invoices, proformas and receipts for accommodation and add-on services, with the guest company's details.

• ANAF e-Factura

  Documents issued in 4invoices.net are submitted to the ANAF e-Factura system.

• Guest folio in 4Hotel

  A stay's charges and payments stay on the guest folio in 4Hotel, as the basis for the invoice you issue in the invoicing product.

• One 4b2b account

  Turn on invoicing on the same account you run the hotel with — no separate provider.

Agency, supplier and partner agreements, signed electronically

A separate contract-management product in the 4b2b ecosystem. Contracts with travel agencies, supplier agreements or data-processing agreements are drafted from templates and sent for electronic signature. Data is entered in the contracts product, not pulled automatically from 4Hotel.

• Contract templates

  Start from templates and fill in the parties' details directly in the contracts product.

• Signing and tracking

  Documents are sent for signing, and each one's status is visible in the contracts product.

• Deadlines and renewals

  Track the expiry dates of contracts with the hotel's partners.

• On the same 4b2b account

  Turn on contracts on the account you run the hotel with — no separate provider.

Messages to customers, sent from the notifications product

A separate notifications product in the 4b2b ecosystem for sending SMS and WhatsApp messages. 4Hotel does not message guests automatically on booking confirmation, check-in or check-out: messages are sent from 4notify.net.

• SMS and WhatsApp

  Send SMS and WhatsApp messages from one place, on the 4b2b account.

• Developer API

  The notifications product has its own API for anyone who wants to send messages from their own apps.

• Replies and opt-out

  SMS replies are read in the product, and opt-out requests (STOP) are honored.

• On the same 4b2b account

  Turn on notifications on the account you run the hotel with — no separate provider.

From front desk and housekeeping to every employee's file

A separate human-resources product in the 4b2b ecosystem. The hotel team — front desk, housekeeping, restaurant, maintenance — is managed in the HR product: staff files, timekeeping, shifts and onboarding, on the same 4b2b account.

• Your hotel team, organized

  Front desk, housekeeping and restaurant staff get files, contracts and timekeeping in the HR product, with no parallel spreadsheets.

• Shifts and rotations

  Plan front-desk and housekeeping shifts in the HR product.

• Staff files

  Each employee's documents sit in one place, in the HR product.

• On the same 4b2b account

  Turn on HR on the account you run the hotel with — no separate provider.

Treatments, tours or restaurant tables, booked online

A separate appointments product in the 4b2b ecosystem for services booked by time slot: treatments, guided tours or restaurant tables. Appointments are managed in 4Appointments.net and do not appear automatically on the guest folio in 4Hotel.

• Appointment calendar

  Define services, durations and available slots in the appointments product.

• Online booking

  Customers pick their slot for a service directly on the booking page.

• Resources and staff

  Assign each appointment to a team member.

• On the same 4b2b account

  Turn on appointments on the account you run the hotel with — no separate provider.

Campaigns for direct bookings, managed separately

A separate digital-marketing product in the 4b2b ecosystem for promoting the hotel online. Campaigns and leads are managed in 4marketingonline.net; 4Hotel does not pass bookings or guest data to it automatically.

• Online campaigns

  Plan and track the hotel's promotional campaigns in the marketing product.

• Leads

  Enquiries coming from campaigns are managed in the marketing product.

• Direct bookings

  Direct promotion helps you rely less on OTA commissions, which you see per channel in the 4Hotel report.

• On the same 4b2b account

  Turn on marketing on the account you run the hotel with — no separate provider.